- New Clients
- About Us
- Pet Services
- Pet Health
- Contact Us
- Pet Portal
What to Expect
As a new client of our Veterinary Hospital in Spencer, you can expect our full attention to your pets’ needs.
When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet.
In most cases, one of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Many routine screenings like those for heartworm disease, tick-borne disease, etc. can be performed in-practice during your pet’s exam. If other diagnostic bloodwork is required it will be sent to a specialty, reference lab to help us to provide the highest quality of care for your loved one. Once the doctor has the results of any testing, she will discuss a possible diagnosis and/or treatment plan with you.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will likely come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
We are excited to meet you and your human and animal family members!